Technology Services Staff

The Office of the CIO provides institutional leadership, management, planning and budgeting for the Information Technology resources of the college. In addition, the CIO reports to the Provost and CFO and works closely with campus leadership to promote IT solutions that enhance teaching, learning, research and administrative functions.

Client Services is your first point of contact for desktop support and technology questions. We cover the Help Desk and Library Tech Desk, hardware and printer support, purchasing and general lab maintenance. With the assistance of fantastic student consultants, we are here to assist you with your technology needs. Give us a call—the Help Desk consultant will answer your question or forward your inquiry to the subject expert.

Enterprise Technology works in concert with the other IT groups and offices around campus to maintain and enhance a great number of systems, services and business processes at the College. We are the group behind the Colleague ERP and its reporting services, myWhitman and CLEo. If you have a question, concern or idea about the services we offer, you can contact us at et@whitman.edu.

The Information Security Officer plays a crucial role in advancing Whitman College’s mission by continuously improving policies that safeguard and preserve the institution’s information, including cybersecurity, across its diverse and decentralized computing infrastructure. The role involves collaborating with various Whitman College units and individuals to create and enforce IT Security policies, standards and procedures, evaluating security risks, delivering security training and awareness programs, assessing vendor compliance, implementing security measures, and monitoring security incidents.

Additionally, the Information Security Officer is responsible for overseeing the annual risk assessment process, which evaluates the effectiveness of IT controls throughout all the Whitman College departments and also offers consultation, guidance and investigative support to Whitman College community to ensure the ongoing security and protection of the college’s data and assets.

The Instructional & Learning Technology group introduces, helps maintain and collaboratively envisions technology that augments or enhances teaching and learning at Whitman. We take a broad view of how technology can do this, engaging with faculty and students in the use of technology that is “simple” (e.g. basic word processing) and “complex” (e.g. virtual reality applications). Our activities include: partnering with faculty on technology components for a class assignments and grant proposals, investigating different pedagogical applications of technology, and supporting computational lab spaces. In addition, our Instructional Multimedia Services (IMS) sub-group maintains technology-enhanced learning spaces, supports technology for events, and provides some equipment check out (learn more by contacting IMS at ims@whitman.edu)

The Technology Infrastructure team is responsible for the basic IT services and building blocks that provide the foundation for the rest of the Technology Services department and for the college as a whole. The basic IT services include fiber-optic and copper cabling, wired and wireless network connectivity, redundant high-speed access to the Internet, VoIP telephones, voice mail, card swipe, ID cards and point-of-sale systems. The basic building blocks include switches, routers, firewalls, wireless access points,VPN, Windows/Linux system administration, DNS, DHCP, load-balancers, Active Directory, file sharing, networked attached storage, data backup/replication, off-site data backups and virtual servers using VmWare VSphere.